Last Updated: November 6, 2026 • Product of Mcube Infotech
5–7 Business Days
Approved refunds are credited directly back to the original source (Bank account, Credit Card, or UPI).
Cancel Anytime
WayPics Plus subscriptions can be cancelled anytime with one click in the app settings without penalties.
Double Charge Protection
In the rare event of accidental double deduction, the extra amount is automatically refunded.
1. Overview of Digital Purchases
At WayPics (a product of Mcube Infotech), digital purchases encompass two distinct product types:
Trip Pass (25 GB - ₹99): A consumable, one-time vault capacity upgrade granting 25 GB storage and 90 days active uploads for a specific journey.
WayPics Plus (₹149/mo or ₹1,499/yr): A recurring subscription unlocking a 100 GB pooled storage across unlimited trip vaults.
2. Cancellation Policy
WayPics Plus Subscriptions: You can cancel your subscription renewal at any time directly through the WayPics application under Settings → Subscription → Cancel Plan, or by reaching out to support.
Effective Date of Cancellation: Upon cancellation, your 100 GB pooled storage remains fully accessible until the end of your current billing cycle. You will not be billed for subsequent cycles.
Trip Passes: As a one-time single-vault upgrade with immediate storage provisioning, Trip Passes do not have recurring billing and do not require cancellation.
3. Refund Eligibility & Exceptions
We provide full refunds under the following circumstances:
Technical Provisioning Failure: If payment was debited from your account via Razorpay, but the storage upgrade was not activated on your vault or account within 24 hours.
Duplicate / Erroneous Billing: If your account was billed more than once for the same trip pass or same billing cycle due to network retries.
Unauthorized Charges: If fraudulent or unauthorized use of your payment instrument is established with our support desk within 7 days of the transaction.
* Note: Refunds cannot be provided if the user has already consumed significant storage quota or if the 90-day active trip pass period has expired.
4. Refund Processing & Timelines
Once your refund request is verified by our billing support team:
Refunds are initiated directly via our payment partner, Razorpay.
Refunded amounts typically reflect in your original payment method (Bank Account / Credit Card / UPI) within 5 to 7 working days, subject to your bank's settlement schedule.
5. How to Request a Refund
To submit a refund inquiry, please email us with your Razorpay Payment ID (e.g. pay_...) or registered phone number:
